Practical consulting for hosts, small businesses and sales teams in Kenya.
Hosty Consulting helps you set up better systems, fill more bookings, sell more and use AI with confidence. Work with one person who has sold software, run business accounts and trained teams, and who explains things in plain language.
Who this is for
- Airbnb hosts and property owners who want more bookings and less stress
- Small businesses that need a CRM, a website, email or better IT security
- Sales teams and founders who want a repeatable way to win customers
- Companies and groups that want practical online AI training
- ISPs, restaurants and service businesses looking to grow
What I can help with
Choose an area to see the services in it. Every service can be delivered as a one-off project, a monthly retainer, a live workshop or one-to-one coaching.
IT and business systemsOdoo and CRM, websites, email, security and networking
Airbnb hosting and marketingSetup, pricing, guest service, compliance and growth tips
Online AI trainingPractical AI courses for hosts, sales and business teams
Online hosting certificationsCertificates for new hosts, managers and cleaners
Sales and business developmentStrategy, prospecting, CRM, proposals and training
Digital marketingSocial media, ads, Google, email and WhatsApp
Industry advisoryISPs, restaurants, corporate travel, NGOs and SMEs
IT and business systems
Get your tools working together, secure and easy to use, without paying for things you do not need.
Ask about this- Odoo, CRM and ERP setup
- Plan and configure Odoo or another CRM: sales pipeline, quotations, invoicing, inventory and reports, with staff training. Also advice on Salesforce and HubSpot.
- Websites and landing pages
- One-page sites, booking pages and business websites built on Odoo, with contact forms and sign-up forms that feed your CRM.
- Business email and workspace setup
- Professional email on your domain, with Google Workspace or Microsoft 365 set up for your team.
- Cybersecurity health check
- Review of passwords, two-step login, devices, Wi-Fi and backups, with a short report of what to fix first.
- Staff security awareness training
- Practical sessions on phishing, fake M-Pesa messages, safe passwords and what to do after a scam.
- Office, home and guest-house networking
- Wi-Fi planning, router setup, guest networks and backup internet so your connection does not fail at the wrong moment.
- Process automation
- Forms, spreadsheets, WhatsApp Business and simple workflows that save hours of repeated admin.
- Data backup and recovery planning
- A simple plan for backing up your files, bookings and accounts, and recovering fast when something goes wrong.
- Software selection and vendor advice
- Compare tools, understand quotes and choose software that fits your size and budget.
- Smart lock and rental technology setup
- Advice and set-up for smart locks, key boxes, backup power for routers and guest-ready Wi-Fi.
- Remote IT support retainer
- A monthly arrangement for questions, small fixes and regular check-ups on your systems.
- Digital tools training
- Hands-on training in Excel, Google Workspace and cloud tools for your team.
Airbnb hosting consulting
Whether you are listing your first unit or managing several, get a clear plan to earn more with less stress.
Ask about this- Hosting starter consultation
- Decide whether your property suits Airbnb, who your guests will be and what it could earn, using current Kenyan market data.
- Listing setup and optimisation
- Account creation, title, description, amenities, house rules and calendar, written to rank well and convert viewers into bookings.
- Listing audit
- A detailed review of an existing listing with a prioritised list of changes to improve views, bookings and reviews.
- Market and pricing analysis
- A property-specific report with a recommended nightly rate range, expected occupancy, nearby competitors and an income estimate.
- Dynamic pricing support
- Seasonal, weekend and event pricing plans, plus ongoing monthly rate reviews.
- Photos and styling guidance
- What to shoot, how to arrange each room, and which small upgrades give the biggest return on nightly rate.
- Guest communication systems
- Message templates, check-in instructions, digital guidebooks and review request routines.
- Cleaning and turnover procedures
- Checklists, linen planning and supplier setup so every stay starts with a spotless unit.
- Compliance and tax guidance
- Help with Tourism Regulatory Authority registration, KRA PIN setup, record keeping and understanding the rules that apply to you.
- Scam protection plan
- Clear rules for payments, verification and evidence so you can spot and stop common host scams.
- Multi-property and scaling plan
- Systems, team roles and reporting for hosts managing two or more units.
- Property manager hiring and contracts
- How to choose a manager or co-host, what to ask for and what to agree in writing.
- Monthly performance reviews
- One-page reports on bookings, occupancy, rates and income, with the next steps to improve them.
Airbnb hosting and marketing tips
A few of the habits I teach every host. The full approach is part of the consulting and the certifications below.
Hosting tips
- Reply to every enquiry within the hour. Speed wins bookings.
- Price near the low end for your first few stays, collect reviews, then raise your rate.
- Mention Wi-Fi speed, backup power, water and security in your first lines. Guests in Kenya look for these.
- Use a written cleaning checklist with photos for every turnover.
- Photograph the property before and after every stay to protect yourself in a dispute.
- Keep all messages and payments inside Airbnb.
Marketing tips
- Make your first photo your best one, shot in daylight.
- Write a title that says who it is for, such as “Quiet 2-bedroom near the airport with fast Wi-Fi”.
- Ask every guest for a review after checkout, politely and the same day.
- Post short video walkthroughs on Instagram and TikTok to show the space and neighbourhood.
- Create a Google Business Profile so guests and referrals can find you.
- Team up with local restaurants, tour operators and drivers for referrals.
Online AI training
Live online sessions that teach your team to use AI tools for real work, safely, with examples from your own business. Every course includes recordings, templates and a certificate of completion.
Ask about this- AI Essentials for Business
- What AI tools can and cannot do, how to write good prompts and how to check results. A good starting point for any team.
- AI for Airbnb Hosts
- Use AI to write listing text, guest messages and review replies, translate guest communications, build your guidebook and research your market.
- AI for Sales Teams
- Prospect research, outreach drafts, call preparation, proposals and CRM notes, with rules for keeping the personal touch.
- AI for Marketing and Content
- Content calendars, captions, ad copy, email campaigns and image briefs, with your brand voice kept consistent.
- AI for Admin and Operations
- Reports, procedures, meeting notes, spreadsheets and templates that cut repeated paperwork.
- Safe and Responsible AI at Work
- What never to paste into an AI tool, how to protect customer data, how to check for mistakes and how to write a simple AI policy for your company.
- Custom team workshop
- A half-day or full-day online session built around your industry, tools and goals.
Online hosting certifications
Short, practical online programmes that end with an assessment and a Hosty certificate. They suit new hosts, property managers and the people who work for them.
| Certificate | Best for | Format | What you cover |
|---|---|---|---|
| Hosty Certified Host, Foundation | New hosts | 4 live online sessions of 2 hours | Setup, photos, listing, pricing basics, guest service, house rules and safety |
| Pricing and Revenue Certificate | Active hosts | 2 live online sessions | Market data, seasonal pricing, discounts, occupancy and income calculations |
| Guest Experience and Safety | Hosts, cleaners and caretakers | 2 live online sessions | Check-in, cleaning standards, reviews, difficult guests and scam prevention |
| Kenya Compliance for Hosts | All hosts | 1 live online session | Tourism Regulatory Authority registration, KRA PIN, tax records and the tourism levy |
| Professional Property Manager | Co-hosts and managers | 6 live online sessions | Owner contracts, fees, reporting, team management, multi-property operations |
| AI for Hosts Certificate | Hosts and managers | 2 live online sessions | Practical AI use for listings, messages, reviews and research |
Hosty Consulting certificates show that you completed training. They are issued by Hosty Consulting and are not issued or endorsed by Airbnb.
Corporate and group bookings are available, including private cohorts for property management companies and cleaning teams.
Ask about certificationsSales and business development
Years of B2B selling across software, delivery platforms and corporate services, shared with your team. Built for founders and sales teams who need more customers without guessing.
Ask about this- Sales strategy and go-to-market plan
- Who to sell to, what to say and how to price, with a plan for the first 90 days.
- Outbound prospecting setup
- Target lists, call scripts and email, WhatsApp and LinkedIn outreach sequences that you can run every week.
- CRM and pipeline design
- Set up your pipeline stages, forecasting and reports in Odoo, Salesforce or HubSpot so nothing falls through.
- Discovery and demo coaching
- How to ask better questions, present your solution clearly and handle objections.
- Proposals, pricing and negotiation support
- Write persuasive proposals, test your pricing and prepare for tough commercial conversations.
- Sales team training
- Live online or on-site training for new and experienced reps, with role plays and scorecards.
- Lead generation and appointment setting
- Research, outreach and booked meetings with decision makers in your target market.
- Customer onboarding and account growth plans
- Smooth handover from sale to service, plus a plan to grow usage with existing customers.
- Interim business development support
- Short-term help to open a new market or launch a new product while you hire.
Digital marketing
Get found, get enquiries and track what works, with training from Meta and Google programmes behind the advice.
Ask about this- Social media strategy and content
- Content calendars, posts and short videos for Instagram, Facebook, TikTok and LinkedIn.
- Meta and Google ads
- Set up and manage ad campaigns with clear budgets, targeting and weekly reports.
- Google Business Profile and local search
- Show up on Google Maps and in local searches in your area.
- Website and SEO basics
- Page structure, titles and content that help people find your site.
- Email and WhatsApp marketing
- Sign-up forms, welcome messages and campaigns that bring customers back.
- Analytics and reporting
- Simple monthly reports showing what brings enquiries and what does not.
- Internet service providers and tech companies
- Corporate sales approach, partnership development, industry communication and content for ICT and connectivity businesses.
- Restaurants and merchants
- Onboarding to delivery platforms, menu and promotion tuning and tracking sales and order performance to grow revenue.
- Corporate travel and mobility
- Travel policies, expense controls and setting up company accounts for rides, deliveries and meals.
- NGOs and small organisations
- Choosing digital tools, setting up systems and training staff within a tight budget.
- Hospitality and short-stay businesses
- Operations, guest experience and marketing support for guest houses, serviced apartments and small hotels.
How we work together
Tell me what you need
Send an enquiry or message me on WhatsApp with a few lines about your business and goal.
Short discovery
I ask a few questions about your situation, tools and budget to scope the work properly.
Clear proposal
You receive a written proposal with the scope, timeline and price before anything starts.
Delivery and follow-up
We do the work online or on-site, and I check back to make sure it is working.
Ways to work with me
- One-off project with a fixed scope and price
- Monthly retainer for ongoing support
- Live online workshop or training for a team
- One-to-one coaching session
Experience and training
Advice backed by hands-on experience and recognised learning.
Experience
- B2B sales and business development across corporate mobility, delivery platforms and ERP software
- Presales and business advisory work selling ERP and CRM systems to companies in East and West Africa
- Merchant and partner growth in a digital delivery platform
- Work inside Kenya’s ICT and internet service provider ecosystem
- CRM tools: Salesforce, HubSpot and Odoo
Education and certifications
- Bachelor of Business Information Technology, KCA University
- Meta Digital Marketing Associate
- Google Digital Marketing
- Cisco Introduction to Cybersecurity
- Cisco CCNA-related networking and security training
- Palo Alto Networks SOC Fundamentals
Request a quote
Tell me what you need. Your message opens in your email app, ready to send.
Prefer WhatsApp? Use the button on the right.
Practical consulting for hosts, small businesses and sales teams in Kenya.
Hosty Consulting helps you set up better systems, fill more bookings, sell more and use AI with confidence. Work with one person who has sold software, run business accounts and trained teams, and who explains things in plain language.
Who this is for
- Airbnb hosts and property owners who want more bookings and less stress
- Small businesses that need a CRM, a website, email or better IT security
- Sales teams and founders who want a repeatable way to win customers
- Companies and groups that want practical online AI training
- ISPs, restaurants and service businesses looking to grow
What I can help with
Choose an area to see the services in it. Every service can be delivered as a one-off project, a monthly retainer, a live workshop or one-to-one coaching.
IT and business systemsOdoo and CRM, websites, email, security and networking
Airbnb hosting and marketingSetup, pricing, guest service, compliance and growth tips
Online AI trainingPractical AI courses for hosts, sales and business teams
Online hosting certificationsCertificates for new hosts, managers and cleaners
Sales and business developmentStrategy, prospecting, CRM, proposals and training
Digital marketingSocial media, ads, Google, email and WhatsApp
Industry advisoryISPs, restaurants, corporate travel, NGOs and SMEs
IT and business systems
Get your tools working together, secure and easy to use, without paying for things you do not need.
Ask about this- Odoo, CRM and ERP setup
- Plan and configure Odoo or another CRM: sales pipeline, quotations, invoicing, inventory and reports, with staff training. Also advice on Salesforce and HubSpot.
- Websites and landing pages
- One-page sites, booking pages and business websites built on Odoo, with contact forms and sign-up forms that feed your CRM.
- Business email and workspace setup
- Professional email on your domain, with Google Workspace or Microsoft 365 set up for your team.
- Cybersecurity health check
- Review of passwords, two-step login, devices, Wi-Fi and backups, with a short report of what to fix first.
- Staff security awareness training
- Practical sessions on phishing, fake M-Pesa messages, safe passwords and what to do after a scam.
- Office, home and guest-house networking
- Wi-Fi planning, router setup, guest networks and backup internet so your connection does not fail at the wrong moment.
- Process automation
- Forms, spreadsheets, WhatsApp Business and simple workflows that save hours of repeated admin.
- Data backup and recovery planning
- A simple plan for backing up your files, bookings and accounts, and recovering fast when something goes wrong.
- Software selection and vendor advice
- Compare tools, understand quotes and choose software that fits your size and budget.
- Smart lock and rental technology setup
- Advice and set-up for smart locks, key boxes, backup power for routers and guest-ready Wi-Fi.
- Remote IT support retainer
- A monthly arrangement for questions, small fixes and regular check-ups on your systems.
- Digital tools training
- Hands-on training in Excel, Google Workspace and cloud tools for your team.
Airbnb hosting consulting
Whether you are listing your first unit or managing several, get a clear plan to earn more with less stress.
Ask about this- Hosting starter consultation
- Decide whether your property suits Airbnb, who your guests will be and what it could earn, using current Kenyan market data.
- Listing setup and optimisation
- Account creation, title, description, amenities, house rules and calendar, written to rank well and convert viewers into bookings.
- Listing audit
- A detailed review of an existing listing with a prioritised list of changes to improve views, bookings and reviews.
- Market and pricing analysis
- A property-specific report with a recommended nightly rate range, expected occupancy, nearby competitors and an income estimate.
- Dynamic pricing support
- Seasonal, weekend and event pricing plans, plus ongoing monthly rate reviews.
- Photos and styling guidance
- What to shoot, how to arrange each room, and which small upgrades give the biggest return on nightly rate.
- Guest communication systems
- Message templates, check-in instructions, digital guidebooks and review request routines.
- Cleaning and turnover procedures
- Checklists, linen planning and supplier setup so every stay starts with a spotless unit.
- Compliance and tax guidance
- Help with Tourism Regulatory Authority registration, KRA PIN setup, record keeping and understanding the rules that apply to you.
- Scam protection plan
- Clear rules for payments, verification and evidence so you can spot and stop common host scams.
- Multi-property and scaling plan
- Systems, team roles and reporting for hosts managing two or more units.
- Property manager hiring and contracts
- How to choose a manager or co-host, what to ask for and what to agree in writing.
- Monthly performance reviews
- One-page reports on bookings, occupancy, rates and income, with the next steps to improve them.
Airbnb hosting and marketing tips
A few of the habits I teach every host. The full approach is part of the consulting and the certifications below.
Hosting tips
- Reply to every enquiry within the hour. Speed wins bookings.
- Price near the low end for your first few stays, collect reviews, then raise your rate.
- Mention Wi-Fi speed, backup power, water and security in your first lines. Guests in Kenya look for these.
- Use a written cleaning checklist with photos for every turnover.
- Photograph the property before and after every stay to protect yourself in a dispute.
- Keep all messages and payments inside Airbnb.
Marketing tips
- Make your first photo your best one, shot in daylight.
- Write a title that says who it is for, such as “Quiet 2-bedroom near the airport with fast Wi-Fi”.
- Ask every guest for a review after checkout, politely and the same day.
- Post short video walkthroughs on Instagram and TikTok to show the space and neighbourhood.
- Create a Google Business Profile so guests and referrals can find you.
- Team up with local restaurants, tour operators and drivers for referrals.
Online AI training
Live online sessions that teach your team to use AI tools for real work, safely, with examples from your own business. Every course includes recordings, templates and a certificate of completion.
Ask about this- AI Essentials for Business
- What AI tools can and cannot do, how to write good prompts and how to check results. A good starting point for any team.
- AI for Airbnb Hosts
- Use AI to write listing text, guest messages and review replies, translate guest communications, build your guidebook and research your market.
- AI for Sales Teams
- Prospect research, outreach drafts, call preparation, proposals and CRM notes, with rules for keeping the personal touch.
- AI for Marketing and Content
- Content calendars, captions, ad copy, email campaigns and image briefs, with your brand voice kept consistent.
- AI for Admin and Operations
- Reports, procedures, meeting notes, spreadsheets and templates that cut repeated paperwork.
- Safe and Responsible AI at Work
- What never to paste into an AI tool, how to protect customer data, how to check for mistakes and how to write a simple AI policy for your company.
- Custom team workshop
- A half-day or full-day online session built around your industry, tools and goals.
Online hosting certifications
Short, practical online programmes that end with an assessment and a Hosty certificate. They suit new hosts, property managers and the people who work for them.
| Certificate | Best for | Format | What you cover |
|---|---|---|---|
| Hosty Certified Host, Foundation | New hosts | 4 live online sessions of 2 hours | Setup, photos, listing, pricing basics, guest service, house rules and safety |
| Pricing and Revenue Certificate | Active hosts | 2 live online sessions | Market data, seasonal pricing, discounts, occupancy and income calculations |
| Guest Experience and Safety | Hosts, cleaners and caretakers | 2 live online sessions | Check-in, cleaning standards, reviews, difficult guests and scam prevention |
| Kenya Compliance for Hosts | All hosts | 1 live online session | Tourism Regulatory Authority registration, KRA PIN, tax records and the tourism levy |
| Professional Property Manager | Co-hosts and managers | 6 live online sessions | Owner contracts, fees, reporting, team management, multi-property operations |
| AI for Hosts Certificate | Hosts and managers | 2 live online sessions | Practical AI use for listings, messages, reviews and research |
Hosty Consulting certificates show that you completed training. They are issued by Hosty Consulting and are not issued or endorsed by Airbnb.
Corporate and group bookings are available, including private cohorts for property management companies and cleaning teams.
Ask about certificationsSales and business development
Years of B2B selling across software, delivery platforms and corporate services, shared with your team. Built for founders and sales teams who need more customers without guessing.
Ask about this- Sales strategy and go-to-market plan
- Who to sell to, what to say and how to price, with a plan for the first 90 days.
- Outbound prospecting setup
- Target lists, call scripts and email, WhatsApp and LinkedIn outreach sequences that you can run every week.
- CRM and pipeline design
- Set up your pipeline stages, forecasting and reports in Odoo, Salesforce or HubSpot so nothing falls through.
- Discovery and demo coaching
- How to ask better questions, present your solution clearly and handle objections.
- Proposals, pricing and negotiation support
- Write persuasive proposals, test your pricing and prepare for tough commercial conversations.
- Sales team training
- Live online or on-site training for new and experienced reps, with role plays and scorecards.
- Lead generation and appointment setting
- Research, outreach and booked meetings with decision makers in your target market.
- Customer onboarding and account growth plans
- Smooth handover from sale to service, plus a plan to grow usage with existing customers.
- Interim business development support
- Short-term help to open a new market or launch a new product while you hire.
Digital marketing
Get found, get enquiries and track what works, with training from Meta and Google programmes behind the advice.
Ask about this- Social media strategy and content
- Content calendars, posts and short videos for Instagram, Facebook, TikTok and LinkedIn.
- Meta and Google ads
- Set up and manage ad campaigns with clear budgets, targeting and weekly reports.
- Google Business Profile and local search
- Show up on Google Maps and in local searches in your area.
- Website and SEO basics
- Page structure, titles and content that help people find your site.
- Email and WhatsApp marketing
- Sign-up forms, welcome messages and campaigns that bring customers back.
- Analytics and reporting
- Simple monthly reports showing what brings enquiries and what does not.
- Internet service providers and tech companies
- Corporate sales approach, partnership development, industry communication and content for ICT and connectivity businesses.
- Restaurants and merchants
- Onboarding to delivery platforms, menu and promotion tuning and tracking sales and order performance to grow revenue.
- Corporate travel and mobility
- Travel policies, expense controls and setting up company accounts for rides, deliveries and meals.
- NGOs and small organisations
- Choosing digital tools, setting up systems and training staff within a tight budget.
- Hospitality and short-stay businesses
- Operations, guest experience and marketing support for guest houses, serviced apartments and small hotels.
How we work together
Tell me what you need
Send an enquiry or message me on WhatsApp with a few lines about your business and goal.
Short discovery
I ask a few questions about your situation, tools and budget to scope the work properly.
Clear proposal
You receive a written proposal with the scope, timeline and price before anything starts.
Delivery and follow-up
We do the work online or on-site, and I check back to make sure it is working.
Ways to work with me
- One-off project with a fixed scope and price
- Monthly retainer for ongoing support
- Live online workshop or training for a team
- One-to-one coaching session
Experience and training
Advice backed by hands-on experience and recognised learning.
Experience
- B2B sales and business development across corporate mobility, delivery platforms and ERP software
- Presales and business advisory work selling ERP and CRM systems to companies in East and West Africa
- Merchant and partner growth in a digital delivery platform
- Work inside Kenya’s ICT and internet service provider ecosystem
- CRM tools: Salesforce, HubSpot and Odoo
Education and certifications
- Bachelor of Business Information Technology, KCA University
- Meta Digital Marketing Associate
- Google Digital Marketing
- Cisco Introduction to Cybersecurity
- Cisco CCNA-related networking and security training
- Palo Alto Networks SOC Fundamentals
Request a quote
Tell me what you need. Your message opens in your email app, ready to send.
Prefer WhatsApp? Use the button on the right.